Patient Satisfaction
Patient satisfaction is the backbone of a good medical facility. Through its professionalism, personable touch and calming atmosphere, MORC Rehab Services strives for and has achieved excellent patient satisfaction.
Indicators of our excellent patient satisfaction include:
- 97% of patients indicated they were "extremely satisfied" on patient satisfaction surveys. This is the highest satisfaction ranking achievable on the Leikart scale.
- Patient return rate is 20% - 30% per year.
- During appointments, therapists spend 90% of their time directly with patients.
- Our Electronic Medical Record (EMR) system allows therapists to complete charting at the patient's treatment area, thus decreasing time spent away from patients.
- Along with our EMR program, we utilize a computerized home exercise program that gives detailed instructions along with pictures that direct the patient on proper care after therapy is concluded.
Jennifer D. Krieter, M.P.T., O.C.S.

Physical Therapist
Jenni has a Masters degree in Physical Therapy and is also an Orthopedic Certified Specialist. She has special training in Hruska Myokinematics, sports specific rehabilitation of the shoulder and pelvis, spinal disorders, infant torticollis and hand rehabilitation. In her free time, Jenni is an avid volunteer for Hospice of Michigan, enjoys running and promotes the benefits of physical therapy through speaking engagements.
