Thursday, February 23, 2012
   
Text Size

Site Search powered by Ajax

Staff

Patient Satisfaction

Patient satisfaction is the backbone of a good medical facility.  Through its professionalism, personable touch and calming atmosphere, MORC Rehab Services strives for and has achieved excellent patient satisfaction.

Indicators of our excellent patient satisfaction include:

  • 97% of patients indicated they were "extremely satisfied" on patient satisfaction surveys.  This is the highest satisfaction ranking achievable on the Leikart scale.
  • Patient return rate is 20% - 30% per year.
  • During appointments, therapists spend 90% of their time directly with patients.
  • Our Electronic Medical Record (EMR) system allows therapists to complete charting at the patient's treatment area, thus decreasing time spent away from patients.
  • Along with our EMR program, we utilize a computerized home exercise program that gives detailed instructions along with pictures that direct the patient on proper care after therapy is concluded.

 

 

Jennifer D. Krieter, M.P.T., O.C.S.

Physical Therapist

Jenni has a Masters degree in Physical Therapy and is also an Orthopedic Certified Specialist. She has special training in Hruska Myokinematics, sports specific rehabilitation of the shoulder and pelvis, spinal disorders, infant torticollis and hand rehabilitation. In her free time, Jenni is an avid volunteer for Hospice of Michigan, enjoys running and promotes the benefits of physical therapy through speaking engagements.

   

Janice Brackenbury, L.P.T.A.

Licensed Physical Therapist Assistant

Janice has an Associates of Applied Science Physical Therapist Assistant degree.  She has special training in Geriatric Rehabilitation, Neuro Re-Education with Dynamic Ball strategies, shoulder rehabilitation and dynamic balance assessments and treatments.  In her free time, Janice enjoys camping, nature walks, spending time with her family and friends and staying involved with her church through the youth and music department. 

   

Login Form